Back OREA hotels FAQ OREA Spa Hotel Palace Zvon What can we help you with? Here you will find the most common questions you might be interested in. If you don't find the answer to your question, feel free to write us a direct inquiry. We will do our best to resolve it quickly.
What are the parking options, how much do they cost, and is a reservation necessary?
Is it possible to come with a dog, what is the fee and where can the dog go?
What half board or buffet dinner options do you offer, when do they take place and what is the price?
Where can I find the animation programme and when does it take place?
Is it possible to add an extra bed or a baby cot?
How do I get to the hotel and what are the transport options?
Is wellness included in the accommodation price and is it limited in time or capacity?
What are the opening hours of the reception and restaurant?
What is the difference between room types?
How much is the surcharge for an additional person in the room?
Can a non-resident guest come for breakfast and how much does it cost?
What temperature is the pool?
Is the hotel accessible for guests with reduced mobility and does it have accessible rooms?
Can I pay with paper vouchers at your establishment?
Do you offer gluten-free, lactose-free, vegan or other special diets?
Do the hotels offer pet care services during the day?