Back OREA hotels FAQ OREA Spa Hotel Palace Zvon What can we help you with? Here you will find the most common questions you might be interested in. If you don't find the answer to your question, feel free to write us a direct inquiry. We will do our best to resolve it quickly.
Do you accept the Benefit Plus card at your hotel?
I stayed a week ago for a different price. Why is the price different?
Will the room have a refrigerator and minibar?
Do you clean the rooms every day?
Can I pay with paper vouchers at your establishment?
Is it possible to extend the validity of a voucher (gift voucher)?
Is it possible to pay for the stay through FKSP or to get an invoice issued for my employer?
What are the parking options, how much do they cost, and is a reservation necessary?
Is it possible to come with a dog, what is the fee and where can the dog go?
What half board or buffet dinner options do you offer, when do they take place and what is the price?
Do you offer gluten-free, lactose-free, vegan or other special diets?
Where can I find the animation programme and when does it take place?